Everything running across paid social, paid search, the AI assistants, the local profiles and the website. Last-30-day figures cover September 11 to October 10, 2026, compared month-on-month against the prior 30 days and year-on-year against the same window in 2025.
Everything spent across paid channels in the window, Meta and Google Ads together. The total is within 2.3% of the same window last year, with the balance now sitting on Meta, where the season’s campaigns started one after another through the month. Google Ads held level with last month.
| Metric | Previous | Change | Current |
|---|---|---|---|
| Total spend | $1,830.35 | ▲ 47.4% | $2,698.19 |
| Meta Ads | $677.31 | ▲ 123.1% | $1,510.87 |
| Google Ads | $1,153.04 | ▲ 3.0% | $1,187.32 |
| Clicks bought | 1,484 | ▲ 17.7% | 1,746 |
| Blended cost per click | $1.23 | ▲ 25.3% | $1.55 |
| Metric | Previous | Change | Current |
|---|---|---|---|
| Total spend | $2,636.82 | ▲ 2.3% | $2,698.19 |
| Meta Ads | $822.70 | ▲ 83.6% | $1,510.87 |
| Google Ads | $1,814.12 | ▼ 34.6% | $1,187.32 |
| Clicks bought | 2,021 | ▼ 13.6% | 1,746 |
| Blended cost per click | $1.30 | ▲ 18.4% | $1.55 |
Almost all of the month-on-month rise is Meta, and it is the season arriving rather than one campaign growing. Four campaigns started inside the window: the snow removal ad on September 12, the talking-head lead ads Jaden set up on September 24, Sierra Lights on September 27 and the hiring ad on October 5. Google moved by $34.28.
Against the same window last year the total is almost identical, $2,698.19 against $2,636.82, but the mix has turned round, from 31% Meta to 56%. Google is buying 90% of last year’s clicks for $627 less, at a cost per click 27.6% lower. On Meta, more than half the budget now goes into lead campaigns, which Meta is paid to turn into completed enquiry forms rather than clicks, so the blended cost per click is a looser measure this month than it has been. The sections below take each channel in turn.
The most the account has spent on Meta in a month. The service videos ran to September 24, and the season’s campaigns took over from there: snow removal, Sierra Lights, the talking-head lead ads and the hiring ad. Between them they reached 26,423 people, more than twice as many as last month.
| Metric | Previous | Change | Current |
|---|---|---|---|
| Spend | $677.31 | ▲ 123.1% | $1,510.87 |
| Impressions | 35,103 | ▲ 162.9% | 92,300 |
| Reach | 12,559 | ▲ 110.4% | 26,423 |
| Clicks | 1,273 | ▲ 19.4% | 1,520 |
| CPC | $0.53 | ▲ 86.8% | $0.99 |
| Website visits | 1,027 | ▼ 30.9% | 710 |
| Metric | Previous | Change | Current |
|---|---|---|---|
| Spend | $822.70 | ▲ 83.6% | $1,510.87 |
| Impressions | 139,251 | ▼ 33.7% | 92,300 |
| Reach | 29,018 | ▼ 8.9% | 26,423 |
| Clicks | 1,771 | ▼ 14.2% | 1,520 |
| CPC | $0.46 | ▲ 114.0% | $0.99 |
| Website visits | 1,086 | ▼ 34.6% | 710 |
Every figure that counts attention rose on last month: 2.6 times the impressions, more than twice the reach and 19% more clicks. Website visits are lower because the campaigns that buy visits, the service videos, finished on September 24, and the budget that followed went to campaigns with a different job. 58% of the Meta spend is now in the two lead campaigns, Sierra Lights and the talking-head ads, where Meta is looking for people who will complete an enquiry form. Those buy fewer, dearer clicks by design, which is what moves the cost per click.
The like-for-like comparison with last year is the snow ad, which ran in the same weeks both years with the same objective. This year’s has reached 12,358 people against 6,766, and each website visit has cost $1.12 against $1.69. The 2025 column otherwise holds only campaigns that buy clicks and visits, the end of summer clean-up videos and the job ad, which is why it shows more clicks for less money.
The two service-video campaigns stopped on September 24. Their spend up to then is in the totals above.
The service videos held their shape to the end: Meta kept 99.4% of the Whistler budget and 99.5% of Squamish on Video 4, the same video it settled on last month. The snow ad is the broadest reach in the account, 44,087 impressions to 12,358 people around Whistler, at $6.98 per thousand. Sierra Lights has 2,118 video plays and three enquiries from two people from its ads so far, with the offer and Rob’s reels added on October 9. The talking-head lead ads recorded six form leads.
Which kinds of Meta ads work best, and for what. Sierra hasn’t run every kind of ad this season, so each comparison uses the most recent time those ads ran, back as far as January 2025, and says why. Christmas lights and the job ads are left out, as they sell to different people.
A post from Sierra’s page, put behind a budget with the Boost button. Meta shows it to the people most likely to like, comment, share or watch, which makes it the cheapest way to be seen. It is the nearest thing Sierra runs to a reach campaign: none of the account’s ads use Meta’s Awareness objective, the one built purely for reach.
An ad that sends people to sierraservices.ca. Meta looks for people who will click and stay long enough for the page to load, so it buys website visits rather than views.
An ad with a short enquiry form that opens inside Facebook or Instagram, so people can ask for a quote without leaving the app. Meta looks for the people most likely to send the form, and charges the most per view for it.
| Campaign type | Best for | What it costs Sierra | Based on |
|---|---|---|---|
| Being seen by the most people, cheaply | $4.33 per 1,000 views | The snow photo, each winter since Jan 2025 | |
| Getting a video watched | 37.6% of views watched 3+ seconds | Service videos, spring 2025 and June 2026 | |
| Clicks and website visits | $0.51 a click, $0.65 a visit | The end of summer photos, 2025 | |
| An enquiry without leaving Facebook or Instagram | $65.30 per completed form | Spring 2025, the longest-running lead ads |
Each line uses the format that did best for that job. Tap a picture to see the ad.
Why these: Sierra’s only photo website-visit ads ran at the end of summer 2025, so they are set against the website-visit videos that ran the same summer.
| PhotosEnd of summer 2025 | VideosSummer 2025 | |
|---|---|---|
| Cost per 1,000 views | $5.17 | $15.34 |
| Click rate | 1.01% | 2.06% |
| Cost per click | $0.51 | $0.74 |
| Cost per website visit | $0.65 | $0.84 |
Photos do better for cheaper views, clicks and visits. Videos do better for click rate, with twice as many clicks per view.
Why these: Both are boosted posts, so the main difference is photo or video, though they promoted different services at different times of year.
| PhotoSnow, each winter since Jan 2025 | VideosServices, spring 2025 and June 2026 | |
|---|---|---|
| Cost per 1,000 views | $4.33 | $6.99 |
| Cost per website visit | $0.77 | $9.58 |
| Watched 3+ seconds | · | 37.6% |
The photo does better for being seen cheaply, and still sends people to the site. The videos do better for being watched, but people rarely click through.
Spring 2025 is the only other time Sierra ran lead ads, so it is the benchmark: text over crew footage, against this season’s talking heads, all in Whistler and over the same first weeks. Teal marks the better figure on each line.
The talking heads do better at getting people to stop and open the form. More of them watch it (in the Facebook feed, 25.4% and 22.1% of views watched for three seconds or more, against 16.4% for spring 2025), and each form opened costs less.
Spring 2025’s ads did better at turning an opened form into an enquiry, and cost less to show, so they were cheaper per completed form over the same weeks. Snow, which is in season, is closest to that so far; cleaning in the fall is the harder sell. Spring 2025 settled at $52.23 a form over its full 81 days, so early figures are not the final word.
In these, two or three versions ran at the same time on the same budget, so the comparison is direct. Tap any of them to see the ad.
Did better: Video 4
In Whistler a visit cost about the same for all three ($0.75 to $0.77), but Video 4 held attention best: 6.7% of its views ran 15 seconds or more, against 4.2% and 2.1%. Squamish leaned the same way on attention, though Video 4 bought the fewest visits there. When the three were combined on July 27, Meta put more than 90% of the budget on Video 4 within four days, which is why it has had almost all the spend since.
Did better: Version 3
Same wording, same dates and the same $229 each. The brighter video also had twice the share of views watched for three seconds (12.9% against 6.2%).
Did better: Photo 2
Meta put nearly all the budget behind the headline photo. The wording made little difference: each text ran with both photos and bought visits at $0.63 to $0.67, with the first taking the most budget.
Did better: The current photo, so far
About $35 each. The night photo is cheaper to show, but people click it about a third as often (0.30% against 0.91%). The final read comes after October 20.
Level spend, more clicks for it, and a lower cost per click. Against the same window last year the account is spending $627 less, and each click costs $5.25 against $7.26, which is 27.6% cheaper.
| Metric | Previous | Change | Current |
|---|---|---|---|
| Spend | $1,153.04 | ▲ 3.0% | $1,187.32 |
| Impressions | 3,294 | ▼ 0.9% | 3,266 |
| Clicks | 211 | ▲ 7.1% | 226 |
| Average CPC | $5.46 | ▼ 3.9% | $5.25 |
| Metric | Previous | Change | Current |
|---|---|---|---|
| Spend | $1,814.12 | ▼ 34.6% | $1,187.32 |
| Impressions | 4,602 | ▼ 29.0% | 3,266 |
| Clicks | 250 | ▼ 9.6% | 226 |
| Average CPC | $7.26 | ▼ 27.6% | $5.25 |
Google puts Sierra’s number on the ads through the call button, and the Local Services listing takes calls and messages direct. The button was shown 926 times, 21% more than the month before, and the Local Services listing brought 9 enquiries, 4 calls and 5 messages, up from 6.
| Campaign | Spend | Impressions | Clicks | Avg CPC |
|---|---|---|---|---|
| Whistler · Window Cleaning | $240.28 | 389 | 19 | $12.65 |
| Whistler · Snow Removal | $231.19 | 251 | 20 | $11.56 |
| International · All Services (Phrase) | $123.08 | 364 | 28 | $4.40 |
| Local Services AdsSystem-generated | $114.91 | 420 | 73 | $1.57 |
| Whistler · Broader Reach | $106.91 | 300 | 16 | $6.68 |
| Whistler · Pressure Washing | $58.81 | 187 | 8 | $7.35 |
| Sierra · BrandRunning since Sep 29 | $34.15 | 90 | 20 | $1.71 |
| Whistler · Christmas LightsRunning since Sep 28 | $32.07 | 87 | 4 | $8.02 |
Squamish · Christmas Lights went live on October 10 and starts showing in next month’s figures.
| Campaign | Spend | Impressions | Clicks | Avg CPC |
|---|---|---|---|---|
| Squamish · Window CleaningPaused Oct 10 | $130.98 | 446 | 16 | $8.19 |
| Squamish · Broader ReachPaused Oct 10 | $71.01 | 489 | 15 | $4.73 |
| Squamish · Pressure WashingPaused Oct 10 | $43.93 | 243 | 7 | $6.28 |
Paused on October 10, as Scott asked. Their spend up to then is in the totals above.
The Local Services listings are the standout on value again, bringing 73 clicks at $1.57. That is 32% of every click in the account for under 10% of the budget, on top of the calls and messages above, and it is where the Google Guaranteed badge shows.
Snow removal is now the second largest campaign, at $231.19, as the searches start: 251 impressions against 93 the month before, and 20 clicks against 10. It follows the plan in the next steps, with December and January the biggest months. The brand campaign that started on September 29 catches people searching for Sierra by name, at $1.71 a click. From October 10 the three Squamish campaigns are paused, as Scott asked, and Squamish now sees only the Christmas lights ads.
More people now ask an assistant for a recommendation instead of scrolling results, so I ran every service Sierra offers as a plain search through ChatGPT and recorded where Sierra came in its list. These are live answers pulled on October 11, each search run at least twice, every time in a fresh chat with no account signed in, which is what a first-time searcher sees.
| Search on ChatGPT | Sierra · both runs | Other companies named |
|---|---|---|
| window cleaning whistler | #1of 5#1of 5 | Pure View · Alpine Shine · Shiny View · Wizard Services |
| pressure washing whistler | #1of 4#1of 4 | Peak Pressure Washing · High Country · 50 North · Eclipse Painting |
| snow removal whistlerNamed as Sierra Snow Removal Whistler | #1of 4#1of 4 | Whistler Snow Removal Ltd · Coastal Mountain Excavations · All Time Snow |
| soft washing whistler | #1of 4#1of 4 | Wizard Services · Pure View · Ruts to Ridges · High Country |
| gutter cleaning whistler | #1of 4#2of 4 | Pure View · Wizard Services · Gutter-Vac · Gorilla Property Services · Spark Cleanup |
| roof cleaning whistler | #1of 4#3of 4 | Gorilla Property Services · Peak Pressure Washing · Elevation Maintenance · Jetspire |
| christmas light installation whistlerNamed as Sierra Lights | #1of 3#2of 4 | Whistler Lights · Best Coast Christmas Lights · Pure View |
| bbq detailing whistlerRead as BBQ restaurants in two of four runs | #2of 2#2of 2 | Barbex Cleaning |
Sierra is first in both runs on four of the eight services, window cleaning, pressure washing, snow removal and soft washing, and first in at least one run on seven. On snow it is the Sierra Snow Removal Whistler profile that ChatGPT names, and the answer tells people October is a good time to arrange a seasonal contract before heavy snowfall. On window cleaning it quotes the main profile’s 238 reviews at 5.0.
The new lights website is being read. Sierra Lights is named in both runs for Christmas light installation, first in one and second in the other, and ChatGPT quotes its prices straight from sierralights.ca: $600 + tax for a roofline and $1,400 + tax with trees and pathways. The budget guide it gives the searcher is built on those same two figures.
Gutter and roof cleaning moved between two runs a few minutes apart, first in one and second or third in the other, which is why every search is shown twice. On BBQ detailing, ChatGPT puts a business that only cleans grills first and names Sierra alongside it.
The three service profiles are still a perfect 5.0★, the Whistler profile is now at 238 reviews and there are 271 across the three. The Christmas Lights profile joined them this season, with Rob’s photos on it.
Whistler carries most of the visibility with 378 profile views, and it is the profile that converts to contact, taking 7 of the 10 calls and 24 of the 48 website clicks across the four. Four more reviews have landed on it since the last meeting.
The Snow Removal profile is moving with the season: 188 views and 14 website clicks, against 136 and 1 a month ago, and it is the profile ChatGPT names by title for snow removal in Whistler. The Christmas Lights profile drew 70 views in its first full month. Reviews are what move a new profile up the map, and this link opens its review box, ready to send to lights customers.
Fourteen enquiries came through the website contact form since the last meeting, up from ten the month before. Six found Sierra on Google, six came by word of mouth, and one each came off a door hanger and Sierra’s vehicles. Eight are new customers and six are returning ones coming back through the site. Twelve are Whistler, and the mix runs from single driveways up to a ten-unit strata car park on Timber Lane and a café asking for high dusting.
Snow removal is the most requested service for the second month running, six of the fourteen, up from four of ten. Five are homes and a strata looking to have the coming winter covered, which is what ChatGPT is telling people to do in October, and the sixth is a snow contractor looking for a local subcontractor in Squamish.
The returning customers are worth a look too. One came back through the form to book a small job a month after Sierra did her high windows and high dusting, and another wanted the same window clean as last year and could not remember the price, so the site is working as the way back in, not only as the way to find Sierra in the first place.
The quote tool produced eight quotes since the last meeting, up from five, on top of the fourteen enquiries above. Six of the eight were new customers, against two of five the month before. This is every one of them.
| What they built | Date | Their quote | Customer |
|---|---|---|---|
| Window cleaning, exterior | Sep 8 | $155 to $225 | New customer |
| Window cleaning, soft washing and guttersSoft washing priced for a 2,000 to 2,800 sq ft home | Sep 13 | $1,725 to $1,880+ | Returning customer |
| Snow removal, driveway | Sep 23 | Custom quote | Returning customer |
| Commercial building, six servicesA property manager; commercial work is priced on a visit | Sep 23 | Custom quote | New customer |
| Pressure washing and guttersGlass railings and skylights sent to a custom quote | Sep 28 | $200+ | New customer |
| Snow removal, driveway and shovelling | Oct 6 | Custom quote | New customer |
| Roof cleaning and gutters, 1,200 to 2,000 sq ft | Oct 8 | $1,325+ | New customer |
| Snow removal, driveway | Oct 11 | Custom quote | New customer |
The two largest quotes, $1,725 to $1,880+ for windows, soft washing and gutters and $1,325+ for a roof clean, are firm figures for most of the job because roof cleaning and soft washing are fully priced in the tool. Three of the eight are snow removal, and each of those goes to a custom quote, which suits a seasonal contract that depends on the property.
Separately, Sierra Lights has had four enquiries from three people since its ads started on September 27: two through sierralights.ca and two through the form inside Facebook and Instagram, each one delivered to sales@ within minutes. Meta credits three of them, from two people, to the ads, which is the figure on the lights campaign card above.
As Scott asked on October 9, every Google and Meta campaign showing in Squamish is paused apart from the Christmas lights, which run there through a campaign of their own. That takes about $320 a month out of the account. The one thing to settle is whether that stays as a saving or goes somewhere else.
The snow budget follows the shape agreed with Chad: $850 in October, $800 in November, $1,100 in each of December and January, then $350 and $300. October’s step up is in place, with Google snow at $15 a day and the snow image ad at $14, and November’s change goes in on November 1.
Scott’s pick of the new drone videos, cut 4, is running: his machine snow talking head with the drone footage cut in, against the original at the same $7.50 a day from October 10, with a first read after a week. It’s a new style of ad for Sierra, so worth a quick word on whether you like it, and anything you’d want in more ads like it. The night photo is being tested against the current photo on both the snow removal ad and the hiring ad, which now says Machine Operators. Meta splits each of those 50/50 until October 20, and the winner then takes the full budget.
The $150 off the first season offer is in the text of every lights ad until October 31, and comes off automatically. Reels 2 and 4 are running as ads, and Rob’s second talking ad is next, so Alex can choose between the two and run it alongside a reel. The detail is in the lights check-in and the photos, posts and ads reports.
Eight quotes this month, and the ones that included roof cleaning or soft washing came back with a firm price for that part, which is what a fully priced service looks like. The pricing sheet sets out every price the tool uses today, with a column for changes. The $225 exterior minimum and home size for window cleaning go in with the rest of it, in one update.
On the green look of the main homepage photo, the three options are to colour correct it, swap it for a different photo, or lighten the dark layer that sits over it so the headline is readable. Whichever you prefer, I can make the change straight after the call.